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Privacy Policy

Last updated: May 13, 2026

Valinor (“Valinor,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have when using Valinor’s website, application, browser extension, and related services, collectively referred to as the “Service.”

By using Valinor, you agree to this Privacy Policy. If you do not agree, please do not use the Service.

1. Information We Collect

Information You Provide

We may collect information that you choose to provide when using Valinor, including:

  • Email address
  • Name or username, if provided
  • Account login information
  • Card preferences or payment preferences
  • Rewards goals, spending categories, or purchase-related inputs
  • Feedback, support messages, or other information you submit to us

Valinor does not require you to provide sensitive financial credentials, bank login information, Social Security numbers, full card numbers, or credit scores to use the core Service.

Information Collected Automatically

When you use the Service, we may automatically collect limited technical and usage information, including:

  • IP address
  • Device type, browser type, and operating system
  • Pages viewed and features used
  • Interaction timestamps
  • General usage patterns
  • Error logs and performance data

This information helps us operate, secure, troubleshoot, and improve the Service.

Information Related to Purchases or Checkout Context

If you use Valinor in a browser extension, checkout flow, or purchase-planning context, the Service may process limited purchase-related information, such as merchant name, purchase category, estimated transaction amount, or checkout page context, only as needed to generate card or payment guidance.

Valinor does not complete purchases on your behalf unless a future feature clearly explains that functionality and obtains any required user authorization.

2. How We Use Information

We use collected information to:

  • Provide, operate, and improve Valinor
  • Generate AI-powered card, payment, and rewards guidance
  • Personalize recommendations based on your preferences
  • Improve accuracy, reliability, and user experience
  • Maintain account functionality
  • Communicate service-related updates
  • Respond to support requests
  • Monitor for misuse, fraud, security threats, or technical issues
  • Comply with applicable legal obligations

Valinor does not sell your personal data. Valinor does not use personal data for third-party advertising.

3. AI Use

Valinor uses artificial intelligence and automated systems to generate informational recommendations, explanations, and guidance.

You understand that:

  • AI outputs are automated and informational only
  • AI-generated recommendations may be inaccurate, incomplete, or outdated
  • Recommendations are not financial, legal, tax, or investment advice
  • User inputs may be processed by AI systems to generate responses
  • You are responsible for reviewing and verifying recommendations before acting on them

We may use de-identified or aggregated interaction data to improve the Service, including recommendation quality and product reliability. We do not sell user inputs or AI interaction data to advertisers.

4. Cookies and Similar Technologies

We may use cookies, local storage, or similar technologies to:

  • Keep you signed in
  • Remember your preferences
  • Improve performance
  • Understand basic usage patterns
  • Maintain security and prevent misuse

You can disable cookies through your browser settings, though some parts of the Service may not function properly.

5. How We Share Information

We may share information only when reasonably necessary to:

  • Operate the Service with trusted service providers
  • Process infrastructure, analytics, security, hosting, or AI functionality
  • Comply with legal obligations or lawful requests
  • Protect the rights, safety, and security of Valinor, users, or others
  • Support a business transaction, such as a merger, acquisition, financing, reorganization, or sale of assets

We do not share personal information with advertisers, card issuers, banks, or other third parties for their independent marketing purposes.

6. Third-Party Services

Valinor may reference or link to third-party financial products, card issuers, banks, merchants, or websites. We do not control third-party services and are not responsible for their content, privacy policies, terms, offers, eligibility rules, or practices.

Your use of third-party services is governed by their own policies and terms.

7. Data Retention

We retain information only as long as reasonably necessary to provide the Service, improve product functionality, comply with legal obligations, resolve disputes, enforce agreements, maintain security, or protect our legitimate business interests.

We aim to minimize data collection and storage where possible.

8. Account Deletion and User Choices

You may request deletion of your account or associated personal information by contacting us through the support method provided in the Service.

If you delete your account, we will delete or anonymize associated personal information unless retention is required for legal, security, fraud-prevention, or legitimate business purposes.

You may also choose not to provide certain information, though this may limit some features.

9. Security

We use reasonable technical, administrative, and organizational safeguards designed to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials.

10. Children’s Privacy

Valinor is intended for users aged 18 and older. We do not knowingly collect personal information from individuals under 18. If we learn that we have collected personal information from a person under 18, we will take reasonable steps to delete it.

11. International Users

If you use Valinor from outside the United States, your information may be processed in the United States or other countries where our service providers operate. Data protection laws in those countries may differ from those in your location.

12. Changes to This Privacy Policy

We may update this Privacy Policy as Valinor evolves. If we make material changes, we will update the “Last updated” date and may provide additional notice where appropriate.

Continued use of the Service after updates means you accept the revised Privacy Policy.

13. Contact

If you have questions about this Privacy Policy, contact us at: info@valinorexpress.com